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Terms And Conditions

Terms
  • Pricing is current at the time of printing 
  • Prices are subject to change without notice, and any changes will be reflected at the time of the order
  • All prices are FOB shipping point unless indicated otherwise
  • Sales tax will be assessed where applicable 
  • There is no minimum order with Rexall Solutions through distributors or private label
  • Full case quantities or minimum quantities may apply
Quotation
  • Our sales and customer representatives welcome the opportunity to quote for single line items to full product line set-ups and multiple line orders to be delivered on scheduled time frames
  • Establishing standing orders delivered on scheduled time frames is also welcome
  • Prices are quoted in CAD dollars except where indicated
Quality
  • All products are guaranteed to meet specifications. Certificates of Analysis are available upon request
Warranty
  • Rexall’s liability shall be limited to a refund or exchange, not to exceed the purchase price of the material
  • Rexall is not liable for special, incidental, or consequential damages of any kind, loss, expense, or accidental damage. This includes damage to property, person, or premises from these products
  • Rexall MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURCHASE
Payment Terms and Charges
  • Payment terms are net 30 days based on approved credit, F.O.B. distribution point
  • Shipping charges are prepaid and added to the invoice
  • Hazardous charges, dry ice shipments, and special handling will be added to the invoice
  • C.O.D. orders will be charged a handling fee plus shipping charges
Freight and Delivery
  • Shipments can be arranged as per customer instructions
  • The most economical shipping method will be used on F.O.B. basis
  • All shipments are subject to and will follow Federal DOT Regulations
  • Orders are shipped within 48 hours of receipt, depending upon availability
Other Policies
  • Contact Rexall Solutions customer service for any issues
  • All returns must include a return goods authorization number, include original packaging & shipped prepaid
  • All packages should be thoroughly inspected upon receipt. Any shortages or damages should be indicated on the packing list
  • A 25% restocking fee applies for items ordered in error. Items older than 30 days, sterile or special order items, are subject to review
  • Discontinued products, custom or personalized items will not be accepted for return
  • Refrigerated or climate-controlled, outdated, shelf-worn, or opened products will not be accepted
  • Chemicals expressing any risk must be shipped back in UN/DOT specified containers or will not be accepted. Opened or tampered chemicals will be assessed a hazardous waste removal and disposal fee
  • Customer assumes all risk of handling chemicals during transit
  • Broken thermometers or any material containing free mercury cannot be returned